Effective Date: 30/04/2025

At Plant Inspection & Engineering Services Ltd (PIES Kenya), we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or engage with our services.

PIES Kenya is a registered engineering and consultancy company operating out of Nairobi, Kenya, with our official address at 2242 – 00606, Sarit Centre, Nairobi. You can contact us at info@pieskenya.com or call +254 720 242 907 for any inquiries regarding this policy or our data practices.

When you visit our website, submit a form, send us an email, or engage with us as a client, we may collect personal information such as your name, email address, phone number, job title, and company name. In addition, we may gather technical data such as your IP address, browser type, device details, and website usage patterns through analytics tools or cookies.

We collect this information to better understand your needs, respond to your inquiries, provide services or quotations, improve our website experience, and ensure compliance with applicable regulations. We only use your personal data for the purpose for which it was provided and do not sell or rent your information to third parties.

Your information may be shared with trusted third-party service providers who assist us with website management, IT support, or service delivery, but only where necessary and under strict confidentiality agreements. We may also disclose personal data if required by law or in response to lawful requests by public authorities.

All data is stored securely and protected by appropriate technical and organizational measures designed to prevent unauthorized access, alteration, disclosure, or destruction. We retain personal data only for as long as necessary to fulfill the intended purpose or as required by law.

You have the right to access the personal data we hold about you, request correction of inaccuracies, request deletion where appropriate, and object to or restrict certain forms of processing. You also have the right to withdraw your consent where consent is the basis of processing. To exercise any of these rights, please contact us at info@pieskenya.com.

Our website may use cookies or tracking tools to enhance user experience and analyze traffic. You can choose to disable cookies in your browser settings, though this may affect website functionality. We may also include links to third-party websites; please note that we are not responsible for the privacy practices of those sites.

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our service offerings. Any updates will be published on our website with the effective date clearly indicated. By using our website or services, you acknowledge and accept the terms outlined in this policy.

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, you are encouraged to contact us directly via email at info@pieskenya.com or by phone at +254 720 242 907.